What data do we collect?
Whenever you make a hotel reservation using between9and5, we collect the data that we require to make the reservation, in particular your name, telephone number and e-mail address ("contact details"), as well as your arrival/departure dates, the name of the hotel and the type of room reserved ("reservation details").

General questions may be addressed to us using the Contact field. In order to be able to process your enquiries, we collect your contact details. This data is deleted again once the enquiry has been dealt with.


Whenever you make a reservation using between9and5, your reservation details are passed on to your chosen hotel to make the reservation. Apart from this, your data is not passed on to any third parties. Under no circumstances will Between9and5 sell or lend out your contact details.


What are cookies?
Cookies are small pieces of information that your browser stores on your computer's hard disk. They simplify making reservations by automatically calling up frequently used data on sites you have already visited. You can set your computer to not store any cookies on your computer. However, this may prevent you using some of the functions we offer. The basic "search-and-reserve" functions can also be used without cookies.


You may ask to see your stored personal data at any time. You also have the right to correct, delete or (in the case of incorrect data) bar such data. However, contractual and/or legal regulations, particularly those relating to accounting and payment, may prevent certain data from being deleted. Questions about our data protection principles should be addressed to: